Terms of Service

1. Entire Agreement

These Terms and our Privacy Policy constitute the entire agreement between you and NYVO. They supersede all prior understandings, written or oral.

NYVO may update these Terms from time to time. Continued use of our Services after such updates indicates acceptance of the revised Terms.

2. Scope of Services

NYVO provides digital, consulting, and advisory services including:

• Custom software or web-app development
• AI & automation solutions
• Strategy & digital transformation consulting
• SaaS platforms & enterprise tools
• Data & system integrations

3. Eligibility & Registration

You must be 18+ and capable of entering a contract under Indian law.

By creating an account, you agree to:

• Keep your login credentials secure
• Accept responsibility for all activities under your account
• Notify NYVO of any unauthorized use

4. License & Usage Rights

NYVO grants a limited, non-exclusive, non-transferable, revocable license to use the Platform for lawful purposes.

You may NOT:

• Copy or modify platform content
• Reverse-engineer or extract source code
• Circumvent security controls
• Use the Platform for unlawful purposes

5. Intellectual Property

All content, designs, trademarks, logos, and software on the Platform are the property of NYVO or its licensors.

Unauthorized use is prohibited. Written permission is required to use any NYVO trademark or proprietary material.

6. User Content

If you submit, upload, or transmit any content, data, feedback, or materials to NYVO (“User Content”), you grant NYVO a worldwide, royalty-free, non-exclusive license to use, store, reproduce, and display such content solely for the purpose of providing Services.

You represent that you own or have the rights to the content you submit and that it does not infringe any third-party rights. NYVO may remove or restrict access to User Content deemed unlawful, offensive, or violative of these Terms.

7. Professional & Advisory Services

Where NYVO provides consulting or advisory deliverables, they are based on professional judgment, available data, and standard practices. Such deliverables are informational and should not be treated as legal, financial, or investment advice unless explicitly agreed upon in a separate contract.

Clients remain responsible for independent due diligence and decisions.

8. Third-Party Links & Integrations

The Platform may contain links or integrations with third-party websites, APIs, or service providers. These are for convenience and do not constitute endorsement.

NYVO does not control third-party content and assumes no responsibility for accuracy, availability, or data practices. Your use of third-party services is at your own risk.

9. Payments, Fees & Subscriptions

Some NYVO Services require payment or subscription. By purchasing or subscribing, you agree to pay all applicable charges as per NYVO’s pricing and billing terms.

Payments are non-refundable unless required by law or explicitly agreed in writing. Pricing or billing terms may be updated with prior notice.

10. Termination

NYVO may suspend or terminate your access to Services, with or without notice, for reasons including but not limited to:

• Breach of these Terms
• Misuse of the Platform or Services
• Non-payment
• Unlawful or unethical conduct

Upon termination, your license to use the Platform ends immediately and you must delete all NYVO-provided materials in your possession.

11. Limitation of Liability

To the fullest extent permitted by law, NYVO and its officers, employees, partners, or affiliates are not liable for any indirect, incidental, special, consequential, or punitive damages arising from use or inability to use the Services.

In all cases, NYVO’s total liability shall not exceed the amount paid (if any) for the specific service giving rise to the claim.

12. No Warranty

All Services are provided on an “as-is” and “as-available” basis. NYVO makes no warranties, express or implied, including merchantability, fitness for a particular purpose, accuracy, or non-infringement.

NYVO does not guarantee uninterrupted access, error-free operation, or absolute security of the Platform.

13. Indemnification

You agree to indemnify and hold harmless NYVO, its directors, officers, employees, and affiliates from any claims, liabilities, damages, losses, or expenses arising from:

• Violation of these Terms
• Misuse of the Platform or Services
• Infringement of third-party rights

14. Confidentiality

Any information shared during a consulting engagement or technology implementation is confidential. Both parties agree not to disclose or misuse such information except as required by law or with written consent.

15. Data Protection & Privacy

All data collected and processed by NYVO is governed by our Privacy Policy, compliant with the Information Technology Rules, 2011 and applicable Indian data laws.

By using NYVO Services, you consent to data processing as outlined in the Privacy Policy.

16. Anti-Hacking & Security

You must not:

• Attempt unauthorized access to NYVO servers or systems
• Introduce malware or harmful code
• Disrupt or interfere with Platform functionality

Violations may result in suspension, legal action, and prosecution under the IT Act 2000 and related laws.

17. Communication Consent

You consent to receive communications—including transactional, service updates, and promotional messages—via email, SMS, phone, WhatsApp, or other channels.

You may opt out of marketing messages anytime.

18. Governing Law & Jurisdiction

These Terms are governed by the laws of India. Courts in Bengaluru, Karnataka shall have exclusive jurisdiction over any disputes.

19. Dispute Resolution

In case of disputes:

• Mediation: Parties will attempt amicable resolution within 30 days of written notice.
• Arbitration: If unresolved, disputes will be resolved under binding arbitration per the Arbitration and Conciliation Act, 1996, with a sole arbitrator appointed by NYVO.
• Seat: Bengaluru, Karnataka
• Language: English

20. Severability & Waiver

If any provision of these Terms is deemed invalid, the remaining sections continue in full force. Failure by NYVO to enforce any right does not constitute a waiver.

21. Contact Information

For any questions, grievances, or legal notices, please contact: